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Guidance

Before you begin

Please read this important information carefully

This service is NOT a veterinary diagnosis

SOS Animal is a guidance tool only. Only a licensed veterinarian can make a diagnosis, prescribe treatment, or perform a medical procedure on your animal.

What SOS Animal does

  • Guidance questionnaire based on scientific references
  • Indicative risk score to assess urgency
  • PDF report to share with your veterinarian
  • Locate nearby veterinary clinics

In case of a life-threatening emergency

Do NOT use this service. Call your veterinarian immediately or dial 3115 (24/7 veterinary emergencies in France).

Scientific partner: ENVA Maisons-Alfort
References: Merck Veterinary Manual (2023) - Frontiers in Veterinary Science (n=703) - WSAVA Global Guidelines - ACVIM Consensus Statements

Worried about your pet?
We guide you.

Free scientific questionnaire · Risk score · PDF report for your veterinarian

Every year, nearly 70% of after-hours calls to veterinary emergency services involve situations that do not require immediate care. Meanwhile, animals in critical distress are left waiting.

SOS Animal helps you assess the situation in just a few minutes, free of charge, before contacting emergency services. If your animal truly needs a veterinarian, we direct you immediately. Otherwise, you gain peace of mind — and emergency services remain available for those who need them most.
~70%
of after-hours calls to veterinary emergencies are not true emergencies.
VetSurgeon.org / VetNurse.co.uk 2021 (n=475) · urgences-veterinaires.fr
View the veterinary emergency overview in France ↗ © urgences-veterinaires.fr · 2020 data
Emergency breakdown (2019): dogs 53% · cats 44% · exotic pets 3%

Who is your companion?

Choose to access the health guidance modules

Dog breeds
My Dog
German Shepherd, Labrador, Golden Retriever, Bulldog,
Cavalier, Husky, Beagle...
Start →
Cat breeds
My Cat
Persian, Siamese, Bengal, Maine Coon,
European Shorthair, Birman...
Start →
Options
Photo
Select a specialty

Which condition to assess?

Select the area corresponding to your animal's symptoms.

🫁
Respiratory
Veterinary pulmonology
AVAILABLE
Cough Dyspnea Panting Wheezing Respiratory rate
Merck Vet Manual 2023 - Frontiers in Vet Science (n=703) - WSAVA
Start assessment →
🍽️
Digestive
Gastroenterology
AVAILABLE
Vomiting Diarrhea Anorexia Constipation Gastric torsion
WSAVA GI Guidelines - ACVIM Consensus CIE - Bristol Canine Scale
Start assessment →
❤️
Cardiology
Cardiac medicine
AVAILABLE
Nocturnal cough Syncope Exercise intolerance Heart murmur
ACVIM MVD 2019 - EPIC Study (n=360) - Wess et al. 2017
Start assessment →
💧
Urology
Nephrology & urinary tract
AVAILABLE
Pollakiuria Hematuria Stranguria Renal failure
IRIS CKD Staging - ACVIM Proteinuria - Lulich 2016
Start assessment →
🧬
Dermatology
Skin conditions
AVAILABLE
Pruritus Alopecia Lesions Pyoderma
CADESI-04 - Favrot Criteria 2010 - ICADA 2023
Start assessment →
🧠
Neurology
Nervous system
AVAILABLE
Seizures Ataxia Paresis Head tilt
IVETF 2015 - Glasgow Coma Scale - Hansen IVDD
Start assessment →
👁️
Ophthalmology
Ocular conditions
AVAILABLE
Red eye Discharge Corneal ulcer Glaucoma
ACVO CAER - COPLOW - Gelatt 2013 - BVA Eye Scheme
Start assessment →
🦴
Musculoskeletal
Orthopedics & rheumatology
AVAILABLE
Lameness Osteoarthritis Dysplasia ACL rupture
OFA - BVA/KC Hip Scheme - CBPI - LOAD (Walton 2013)
Start assessment →
👂
ENT
Otology & rhinology
AVAILABLE
Otitis Epistaxis Reverse sneezing Deafness
OTIS-3 (Nuttall 2014) - BOAS/RFGS - BAER - PSOM
Start assessment →
Daily nutrition essentials
Recommendations based on scientific research (1,700+ publications, 60 years of studies)
🦮 Dog nutrition

The dog is a semi-carnivore (omnivore with a meat-dominant diet) — 1,700 taste buds, caloric intake from 130 to 3,500 kcal/day depending on size.

Key guidelines:

  • Taurine: essential amino acid for cardiac function — verify its presence in grain-free foods. Diets high in legumes (peas, lentils) over 30 days alter metabolism similarly to dilated cardiomyopathies (Bakke & al., BMC Vet Research 2022).
  • Phosphorus: not all forms are equal — the source of phosphorus determines renal impact. Inorganic phosphorus (additives) is more harmful than protein-bound phosphorus.
  • Calcium: safe upper levels for adults established by research — avoid bone overloading, especially in large-breed puppies.
  • Obesity: over 50% of dogs are overweight. Study of 50,000 dogs (12 breeds): overweight dogs live up to 2.5 years less. 70% of obese dogs before age 3 had excessively rapid growth.

By size: Small (<10 kg), Medium, Large, Giant — each size category has specific impacts on growth duration, joint health, energy requirements, and lifespan. Reference growth curves: 20 million measurements / 4 million dogs / 5 size groups / 2 sexes.

By breed:

  • Labrador: specially shaped kibble to reduce eating speed (tendency to swallow without chewing). EPA/DHA for joints. Controlled calories (breed prone to obesity).
  • Bulldog / brachycephalic: donut-shaped kibble graspable by brachycephalic jaws. Enhanced digestibility.
  • Yorkshire Terrier: small kibble size, high palatability, skin and coat care.
  • Senior (>7 years): digestibility preserved or improved with adapted food (Schauf & al. 2021).
Dental health: Periodontal disease is the most common condition in dogs. 100% soluble edible dental chews (abrasive texture against plaque and tartar, sizes adapted to body weight). Large-format kibble with abrasive texture forcing chewing = mechanical brushing effect.
🐈 Cat nutrition

The cat is an obligate carnivore — its nutritional needs are fundamentally different from the dog's.

  • 475 taste buds only (vs. 1,700 in dogs, 9,000 in humans). It cannot taste sweetness — confirmed genetic absence of the sweet taste receptor.
  • Natural macronutrient preference: 70% protein / 30% fat.
  • Taurine is essential: cardiovascular health, fertility, vision — cats cannot synthesize enough on their own.
  • Arachidonic acid (omega-6) must be provided in food — cats cannot synthesize it from linoleic acid (unlike dogs).
  • Preformed vitamin A required — cats cannot convert beta-carotene.
  • CKD: 2nd leading cause of death in cats >5 years. A predictive model based on 750,000 consultations can detect risk 2 years before clinical signs (Bradley & al., JVIM 2019).
  • Neutering: significantly increases weight gain risk — adjust portions immediately after the procedure.
  • Hydration: wet food naturally increases water intake, reducing urinary concentration and stone risk.

By breed:

  • Maine Coon: XXL kibble for large mandible. Enhanced joint support. Cardiac care (taurine).
  • Persian: almond-shaped kibble for easy grasping with flat face. Long coat care.
  • Siamese / Oriental: formula supporting the breed's characteristic lean muscle mass.
🧬 Gut microbiome — What science says

The gut microbiome influences your pet's weight, immunity, and even behavior.

  • Puppy: the microbiome evolves significantly in the first weeks of life — diet during this period has long-term effects.
  • Weight loss: abundance of Ruminococcaceae promotes faster loss (>1%/week). A low-fat / high-fiber diet significantly increases microbial diversity.
  • Short-chain fatty acids (SCFA): reduce adiposity and improve glucose metabolism.
  • Cat: dry vs. wet food produces different oral microbiomes. A kitten's microbiome influences lifelong health.

A diet rich in fermentable fiber (FOS/MOS prebiotics, psyllium, beet pulp) promotes microbiome diversity.

🧬 Genetic profiling & monitoring tools
🧪 Breed DNA test
Genetic profiling identifying the breeds composing your animal, hereditary disease predispositions, and health markers. Enables anticipation of specific risks (dysplasia, cardiomyopathy, eye diseases) and tailoring nutrition and veterinary follow-up accordingly. IGF-1 and QTL genes identified for hip dysplasia (research institute / NIH Bethesda 2007 collaboration).
⏱️ Activity tracking collar
Connected accelerometer measuring physical activity, rest, behaviors, and sleep-wake cycles. Enables early detection of behavioral changes related to pain (osteoarthritis), anxiety, or cognitive decline. Used in equine research to measure the impact of nutritional management on behavior (Maisonpierre & al., Equine Vet Journal 2019).
Ask your veterinarian which profiling and monitoring tools are suitable for your animal.
⚙️ Did you know?
There are now custom-formulated foods prescribed by your veterinarian, which take into account your animal's age, weight, sensitivities, and concurrent conditions to create an individualized diet. Over 200 formulas validated by international standards (AAFCO/FEDIAF/NRC) cover all sizes, breeds, and medical conditions.
Sources: 1,700+ scientific publications, 900+ peer-reviewed articles, 60 years of animal nutrition research.
References: British Journal of Nutrition · JVIM · BMC Veterinary Research · JAVMA · Equine Vet Journal
🚨

Life-threatening emergency?

If your animal shows severe distress (breathing difficulties, loss of consciousness, hemorrhage), do not wait.

📞 3115
📞 SOS Animal Hotline
Free call · No surcharge · 7 days a week
09 39 24 26 16

A voice assistant identifies your animal's condition.
At the end of the call, you receive an SMS + email with a direct link to the appropriate assessment module, pre-filled with your companion's breed and age.